ChilliBOM is located in Sydney, Australia.
Phone, email, snail mail (ie. the post) or the contact form are all equally good ways to grab our attention!
- Matt B-Y via email
- Katie H via email
We are a hot sauce subscription company that delivers 3 hot sauces to your door every quarter. You can sign yourself up, or give as a gift to friends and family.
Don’t you like surprises? We choose 3 hot sauces from around the world every quarter.
We do the hard work of sourcing the best hot sauces the world has to offer. You receive 3 surprise hot sauces once every quarter. You can subscribe quarter to quarter or you can pre-pay for 6 or 12 months and save. You can cancel your subscription at any time.
At this stage, we only ship within Australia.
Shipping costs on all our subscription orders are included in the subscription price.
For individual hot sauce purchases from the hot sauce store the delivery charges are as follows:
If you purchase both a subscription as well as individual hot sauces in the one transaction, a delivery charge will apply for the individual hot sauces purchased
We use a number of different courier and freight companies to deliver our hot sauces. Once your hot sauce leaves ChilliBOM HQ delivery times will vary depending on where you are:
To cancel your subscription all you need to do is log into your account. Once logged in click manage your subscription. Here you’ll be able to cancel your subscription, if you then decide you miss getting ChilliBOM in the mail you can always reactivate your account from the same place.
Anything goes inside a ChilliBOM box! Our aim is to bring you quality great tasting Hot Sauces the world has to offer! So we may not always include the hottest ass-burners in the box (although sometimes we will because there are some definite crackas out there!) and we will definitely not focus on just one type of sauce, we want you to try lots and lots and lots of different types, so buckle up and enjoy the ride!
When you sign up for the first time your sauces will be sent out in a matter of days, you will then fall into our quarterly cycle with hot sauces being sent 4 times a year on 15th February, 15th May, 15th August and 15th November.
The only time you may get a slight delay in the delivery of your first box of hot sauce is if you sign up close to one of our quarterly delivery windows. We may delay that first delivery by a few days so that you bump into the quarterly cycle but we will let you know by email if that is going to happen, because there is nothing worse than not having hot sauce!
It is for as long as you want! You can have hot sauce delivered for life and you can even save more by pre-paying for a 6 or 12 month subscription. Although we’re not sure why you would, you can cancel your subscription at ANY TIME, no questions asked.
You can also give a ChilliBOM Hot Sauce box as a gift whether it is a one off delivery or 6 or 12 month subscription.
Fabulous idea, hot sauces are the best gift ever. You can order gifts a one-off gift box or subscriptions in increments of 6 or 12 months.
We’re available to answer your questions via email (firstname.lastname@example.org), or you can give us a call on 1300 25 15 16 we will get back to you within 24 hours.