"I look forward to my red box delivery...once you get into these sauces you can't stop"
- Matt B via email
"Thanks again for the ring sting. My macho chilli mates are always so jealous of my chilibombs."
- Emily S. via website
"You rock... and I tell everyone about the chilli subscription... so I'll certainly continue to sing your praises!"
- Katie H via email
What is ChilliBom?
We are a hot sauce subscription company that delivers 3 hot sauces to your door every quarter. You can sign yourself up, or give as a gift to friends and family.
What kind of sauces can i expect to receive?
Anything goes inside a ChilliBOM box! Our aim is to bring you quality great tasting Hot Sauces the world has to offer! So we may not always include the hottest ass-burners in the box (although sometimes we will because there are some definite crackas out there!) and we will definitely not focus on just one type of sauce, we want you to try lots and lots and lots of different types, so buckle up and enjoy the ride!
Do I get to choose the Hot Sauce I get?
Don’t you like surprises? We choose 3 hot sauces from around the world every quarter.
We do the hard work of sourcing the best hot sauces the world has to offer. You can choose to receive 3 new and different hot sauces once every 3 months or every 6 months. You can cancel your subscription at any time.
When will I get my hot sauce?
When you sign up for the first time your sauces will be sent out in a matter of days, you will then fall into our normal delivery cycle with hot sauces being sent 4 times a year on 15th February, 15th May, 15th August and 15th November.
The only time you may get a slight delay in the delivery of your first box of hot sauce is if you sign up close to one of our delivery windows. We may delay that first delivery by a few days so that you bump into that cycle but we will let you know by email if that is going to happen, because there is nothing worse than not having hot sauce!
Where do you ship to and how much does it cost?
At this stage, we only ship within Australia.
Shipping costs on all our subscription orders are included in the subscription price.
For individual hot sauce purchases there is a flat rate shipping cost Australia-wide of $9.90
If you purchase both a subscription as well as individual hot sauces in the one transaction, the delivery charge will apply for the individual hot sauces purchased
How long will my subscription last?
It is for as long as you want! You can have hot sauce delivered for life. Although we’re not sure why you would, you can cancel your subscription at ANY TIME, no questions asked.
You can also give a ChilliBOM Hot Sauce box as a gift whether it is a one off delivery or 6, 9 or 12 month subscription.
How long does delivery take?
We use a number of different courier and freight companies to deliver our hot sauces. Once your hot sauce leaves ChilliBOM HQ delivery times will vary depending on where you are:
- Sydney Metro: 1-2 working days
- Melbourne Metro, Brisbane Metro and South East Queensland: 2-4 working days
- Adelaide Metro, Regional NSW, Regional Vic, Central Queensland and Tasmania: 3-6 working days
- Regional South Australia: 5-10 working days
- Perth Metro, Darwin Metro, Far North Queensland, Regional Northern Territory and Regional Western Australia: 8-14 working days
Can I buy a subscription as a gift?
Fabulous idea, hot sauces are the best gift ever. You can order gifts a one-off gift box or subscriptions in increments of 6, 9 or 12 months.
How do I cancel?
To cancel your subscription all you need to do is log into your account. Once logged in click manage your subscription. Here you’ll be able to cancel your subscription, if you then decide you miss getting ChilliBOM in the mail you can always reactivate your account from the same place.
More questions? What's the best way to get in touch?
We’re available to answer your questions via email (email@example.com), or you can give us a call on 0490 896 923 we will get back to you within 24 hours.